UK Inventory Report Condition Terms Glossary
Condition Term | Meaning | Example Wording | Relevant Report Stage |
|---|---|---|---|
Cleanliness | |||
Professionally cleaned | Cleaned to a high standard, often by a cleaning contractor. | Property appears professionally cleaned throughout at move-in. | Both |
Clean and tidy | No obvious dirt, clutter or hygiene issue visible. | Kitchen clean and tidy with no visible food debris. | Both |
Domestic clean | Cleaned to a normal household standard, not deep cleaned. | Bathroom domestic clean with light limescale to taps. | Both |
Requires cleaning | Not clean enough and likely needs further cleaning work. | Oven requires cleaning grease residue to door and racks. | Move-out |
Requires deep clean | Needs intensive cleaning beyond ordinary wiping or hoovering. | Fridge requires deep clean due to food residue and odour. | Move-out |
Dusty | Visible dust is present on surfaces or fittings. | Skirting boards dusty throughout hallway. | Both |
Cobwebs present | Spider webs are visible, usually in corners or ceilings. | Cobwebs present to ceiling corners in bedroom two. | Both |
Greasy residue | Oily or sticky cooking residue remains on a surface. | Extractor hood has greasy residue to filters and casing. | Both |
Limescale build-up | Chalky mineral deposits from hard water are visible. | Limescale build-up to shower screen and tap bases. | Both |
Soap scum | Dull residue from soap is visible on bathroom surfaces. | Soap scum visible to bath panel and shower screen. | Both |
Cleanliness, Damage | |||
Mould spotting | Small visible mould marks or specks on a surface. | Mould spotting to silicone sealant around bath. | Both |
Damage, Decoration | |||
Damp staining | Discolouration likely caused by moisture or water ingress. | Damp staining to ceiling above bay window. | Both |
Cleanliness, Damage | |||
Stained | Marked by a substance that has discoloured the surface. | Carpet stained near living room doorway. | Both |
Cleanliness | |||
Soiled | Dirty from use, spillages or deposits. | Mattress protector soiled and requires laundering. | Move-out |
Odour present | A noticeable smell is present in the room or item. | Noticeable pet odour present in living room carpet. | Both |
Cleanliness, Decoration | |||
Smoke odour | Smell of tobacco or smoke is noticeable. | Smoke odour present in bedroom curtains and carpet. | Move-out |
Cleanliness | |||
Pet hair present | Animal hair is visible on floors, upholstery or fittings. | Pet hair present to stair carpet and sofa cushions. | Move-out |
Food debris | Food particles or remnants are visible. | Food debris found inside kitchen drawers. | Move-out |
Unsanitary | Condition may be unhygienic or unsafe without cleaning. | Toilet unsanitary with heavy staining to bowl. | Move-out |
Wear and tear | |||
Fair wear and tear | Normal deterioration from reasonable use over time. | Light carpet flattening consistent with fair wear and tear. | Both |
Light wear | Minor signs of use with no major defect. | Worktop shows light wear to front edge. | Both |
Moderate wear | Noticeable use-related deterioration but item remains usable. | Laminate flooring has moderate wear in main walkway. | Both |
Wear and tear, Damage | |||
Heavy wear | Significant deterioration from use, possibly beyond normal wear. | Hall carpet shows heavy wear and fraying at threshold. | Both |
Wear and tear | |||
Age-related wear | Deterioration mainly due to the itemu2019s age. | Curtains have age-related fading to window-facing side. | Both |
Wear and tear, Decoration | |||
Scuffed | Surface has rubbing marks but is not deeply damaged. | Wall scuffed behind dining chairs. | Both |
Wear and tear, Damage | |||
Scratched | Surface has lines or grooves caused by abrasion. | Coffee table scratched to top surface. | Both |
Damage | |||
Dented | Surface is depressed or misshapen from impact or pressure. | Fridge door dented to lower right side. | Both |
Damage, Decoration | |||
Chipped | Small pieces of surface material are missing. | Paint chipped to door frame near latch. | Both |
Damage | |||
Cracked | Surface or item has a split or fracture. | Bathroom floor tile cracked beside basin. | Both |
Damage, Functionality | |||
Broken | Item is physically damaged and may not work. | Blind chain broken and blind cannot be raised. | Both |
Damage | |||
Torn | Fabric, paper or flexible material has a rip. | Sofa cushion torn to front seam. | Both |
Wear and tear, Damage | |||
Frayed | Edges are worn with loose threads or fibres. | Carpet frayed at doorway threshold. | Both |
Damage | |||
Burn mark | Surface is scorched, melted or marked by heat. | Burn mark to kitchen worktop beside hob. | Both |
Scorch mark | Heat has discoloured the surface without full burning. | Scorch mark visible to ironing board cover. | Both |
Water damaged | Item or surface is damaged by water exposure. | Laminate flooring water damaged and lifting by sink. | Both |
Swollen | Material has expanded, often due to moisture. | Bathroom cabinet base swollen at lower edge. | Both |
Damage, Decoration | |||
Lifting | Flooring, veneer or covering is coming away. | Vinyl flooring lifting at kitchen threshold. | Both |
Decoration, Damage | |||
Peeling | Paint, wallpaper or coating is coming away. | Paint peeling above shower enclosure. | Both |
Flaking | Small pieces of coating are breaking away. | Ceiling paint flaking above window reveal. | Both |
Blistered | Paint or surface coating has raised bubbles. | Paint blistered to wall behind radiator. | Both |
Wear and tear, Decoration | |||
Faded | Colour has lightened, often from sunlight or age. | Curtains faded on window-facing side. | Both |
Wear and tear, Decoration, Cleanliness | |||
Discoloured | Colour has changed or become uneven. | Ceiling discoloured around light fitting. | Both |
Decoration, Wear and tear, Cleanliness | |||
Yellowed | Surface has become yellow in tone. | White gloss paint yellowed to skirting boards. | Both |
Wear and tear, Decoration | |||
Hairline crack | Very fine crack, often cosmetic. | Hairline crack to plaster above door frame. | Both |
Wear and tear, Decoration, Damage | |||
Settlement crack | Crack likely caused by building movement over time. | Settlement crack visible to lounge ceiling corner. | Both |
Damage, Decoration | |||
Nail holes | Small holes from nails, pins or picture hooks. | Three nail holes to wall above bedhead. | Both |
Screw holes | Holes left by screws or wall fixings. | Screw holes to wall where TV bracket removed. | Move-out |
Cleanliness, Decoration, Damage | |||
Adhesive residue | Sticky residue remains from tape, labels or hooks. | Adhesive residue to wall beside desk area. | Move-out |
Cleanliness, Decoration | |||
Sticker marks | Marks or residue left after stickers were removed. | Sticker marks present to wardrobe door. | Move-out |
Damage, Functionality | |||
Loose | Fixture or component is not securely fixed. | Toilet seat loose but still attached. | Both |
Damage, Functionality, Completeness | |||
Detached | Item has come away from its fixing or position. | Kickboard detached below kitchen base unit. | Both |
Completeness | |||
Missing | Listed item or part is not present. | One dining chair missing compared with check-in inventory. | Move-out |
Present | Item is available and seen during inspection. | Two sets of front door keys present at handover. | Both |
Completeness, Functionality | |||
Not seen | Inspector could not locate or view the item. | Boiler manual not seen during inspection. | Both |
Functionality | |||
Not tested | Operation was not checked during inspection. | Washing machine present but not tested. | Both |
In working order | Item operates normally when checked. | Extractor fan in working order at time of inspection. | Both |
Functionality, Wear and tear | |||
Serviceable | Usable despite age, wear or minor defects. | Sofa serviceable with moderate wear to arms. | Both |
Functionality, Damage | |||
Unusable | Item cannot be used for its intended purpose. | Wardrobe unusable due to collapsed rail. | Both |
Functionality | |||
Faulty | Item does not operate correctly. | Dishwasher faulty cycle does not start. | Both |
Intermittent fault | Problem occurs sometimes but not consistently. | Light fitting reported with intermittent fault. | Move-out |
Functionality, Wear and tear | |||
Stiff operation | Item works but is difficult to move or operate. | Patio door lock has stiff operation. | Both |
Functionality, Damage | |||
Seized | Component is stuck and cannot be moved normally. | Window handle seized and window cannot be opened. | Both |
Leaking | Water or other liquid is escaping from where it should not. | Kitchen tap leaking from base when operated. | Both |
Dripping | Liquid falls in drops from a fitting or pipe. | Bathroom basin tap dripping when fully closed. | Both |
Functionality, Cleanliness | |||
Blocked | Flow or movement is obstructed. | Shower waste blocked water drains slowly. | Both |
Slow draining | Water drains away more slowly than expected. | Bathroom basin slow draining at inspection. | Both |
Functionality | |||
Low pressure | Water or gas flow appears weaker than expected. | Shower has low pressure when tested. | Both |
Poor flush | Toilet flush is weak or incomplete. | WC has poor flush cistern refills slowly. | Both |
Running cistern | Toilet cistern continues releasing or refilling water. | Running cistern audible after flush. | Both |
Damage, Functionality, Decoration | |||
Sealant failed | Silicone or sealant is split, loose or no longer watertight. | Sealant failed around shower tray with gaps visible. | Both |
Cleanliness, Decoration | |||
Grout discoloured | Tile grout has changed colour or is stained. | Grout discoloured to lower shower tiles. | Both |
Damage, Decoration | |||
Grout cracked | Grout between tiles has cracked or broken away. | Grout cracked between floor tiles near bath. | Both |
Damage, Functionality | |||
Tile loose | Tile is not firmly fixed to its surface. | Wall tile loose behind kitchen sink. | Both |
Wear and tear | |||
Pile flattened | Carpet fibres are compressed from foot traffic or furniture. | Carpet pile flattened in main walkway. | Both |
Furniture indentations | Marks in carpet or flooring caused by furniture legs. | Furniture indentations visible to bedroom carpet. | Both |
Wear and tear, Damage | |||
Threadbare | Fabric or carpet is worn down to base fibres. | Stair carpet threadbare to centre of treads. | Both |
Cleanliness, Damage | |||
Carpet staining | Carpet has visible marks from spills, dirt or contamination. | Carpet staining to lounge centre area. | Both |
Wear and tear, Damage | |||
Floor scratching | Floor surface has visible scratches or scoring. | Floor scratching visible beside dining table. | Both |
Damage | |||
Gouged | Deep cut or groove has been made in the surface. | Wood floor gouged near lounge doorway. | Both |
Warped | Material is bent or distorted from its original shape. | Wood flooring warped near rear door. | Both |
Wear and tear, Damage, Functionality | |||
Uneven | Surface is not level or consistent. | Kitchen floor uneven near back door threshold. | Both |
Functionality, Damage | |||
Sticking | Door, drawer or window catches and does not move freely. | Bedroom door sticking against carpet when opened. | Both |
Does not close properly | Door, window or drawer does not shut as intended. | Kitchen drawer does not close properly. | Both |
Damage, Functionality | |||
Hinge loose | Hinge is not securely attached or has movement. | Wardrobe door hinge loose at upper fixing. | Both |
Handle loose | Handle moves excessively or is not firmly fixed. | Internal door handle loose to bathroom door. | Both |
Functionality | |||
Lock operates | Lock works with the correct key or mechanism. | Front door lock operates with both keys supplied. | Both |
Functionality, Damage | |||
Lock faulty | Lock does not work correctly or securely. | Back door lock faulty key turns but latch does not engage. | Both |
Completeness | |||
Keys missing | Expected keys are not returned or not present. | One window key missing at check-out. | Move-out |
Damage, Functionality | |||
Key bent | Key is misshapen and may not operate the lock. | Mailbox key bent and difficult to use. | Move-out |
Functionality | |||
Opens and closes | Door, window or drawer moves normally both ways. | Bedroom window opens and closes freely. | Both |
Functionality, Damage | |||
Draught present | Air movement is noticeable around a door or window. | Draught present around lounge window frame. | Both |
Functionality, Cleanliness, Decoration | |||
Condensation present | Moisture is visible on glass or surfaces. | Condensation present to inside of bedroom window. | Both |
Functionality, Damage | |||
Blown glazing | Double glazing seal has failed, causing misting inside panes. | Blown glazing to lounge window unit. | Both |
Damage, Functionality | |||
Glass cracked | Glass pane has a visible crack. | Glass cracked to lower pane of rear door. | Both |
Blind slats bent | Blind slats are misshapen and may not align. | Venetian blind slats bent to lower section. | Both |
Completeness, Functionality | |||
Curtain hooks missing | Some hooks needed to hang curtains are absent. | Three curtain hooks missing from lounge curtains. | Both |
Damage, Functionality | |||
Rail loose | Rail is not securely fixed to wall or ceiling. | Curtain rail loose at left bracket. | Both |
Functionality, Completeness | |||
Bulb not working | Light bulb does not illuminate when switched on. | Ceiling pendant bulb not working in hallway. | Both |
Completeness, Functionality | |||
Bulb missing | Light fitting has no bulb installed. | Bulb missing from bedside lamp. | Both |
Damage, Functionality | |||
Socket cracked | Electrical socket faceplate has a crack. | Double socket cracked to left side of lounge wall. | Both |
Completeness, Functionality | |||
Alarm present | Smoke or carbon monoxide alarm is installed and visible. | Smoke alarm present to ground floor hallway. | Move-in |
Functionality | |||
Alarm tested | Alarm was checked using the test button. | Smoke alarm tested and sounding at tenancy start. | Move-in |
Completeness, Functionality | |||
CO alarm missing | Carbon monoxide alarm expected but not present. | CO alarm missing from room containing gas boiler. | Move-in |
Cleanliness | |||
Oven residue | Grease, burnt food or dirt remains inside the oven. | Oven residue to door glass, racks and base tray. | Both |
Cleanliness, Damage | |||
Hob stained | Hob surface has visible staining or burnt-on marks. | Ceramic hob stained around front right ring. | Both |
Cleanliness, Functionality | |||
Filter greasy | Extractor or appliance filter has grease build-up. | Cooker hood filter greasy and requires cleaning. | Both |
Cleanliness | |||
Fridge clean | Fridge interior is clean and free of food residue. | Fridge clean with shelves and drawers present. | Both |
Cleanliness, Functionality | |||
Freezer iced up | Excess ice build-up is present inside freezer. | Freezer iced up and requires defrosting. | Both |
Completeness | |||
Shelf missing | Expected shelf is absent from appliance or unit. | One fridge door shelf missing. | Move-out |
Damage, Functionality | |||
Drawer front loose | Drawer front is not firmly attached. | Kitchen drawer front loose to top cutlery drawer. | Both |
Cupboard hinge loose | Cupboard hinge is moving or poorly fixed. | Cupboard hinge loose under kitchen sink. | Both |
Cleanliness, Damage | |||
Worktop stained | Work surface has visible staining or discolouration. | Worktop stained near kettle area. | Both |
Damage | |||
Worktop chipped | Work surface edge or top has missing material. | Worktop chipped to front edge beside sink. | Both |
Damage, Wear and tear, Cleanliness | |||
Rust present | Metal shows corrosion or orange-brown staining. | Rust present around plug hole and overflow. | Both |
Wear and tear, Decoration | |||
Tarnished | Metal finish has dulled or changed colour. | Door handles tarnished with age-related wear. | Both |
Damage, Wear and tear | |||
Corroded | Material, usually metal, has deteriorated chemically. | Radiator valve corroded at base. | Both |
Decoration, Damage | |||
Radiator paint chipped | Paint finish on radiator has chips or missing areas. | Radiator paint chipped to front panel. | Both |
Functionality | |||
Radiator heats | Radiator becomes warm when heating is operated. | Radiator heats when central heating switched on. | Both |
Radiator not heating | Radiator does not warm up when heating is on. | Bedroom radiator not heating during test. | Both |
Boiler pressure low | Boiler pressure gauge appears below normal operating range. | Boiler pressure low at time of inspection. | Both |
Completeness | |||
Gas safety certificate present | A current gas safety record is available or supplied. | Gas safety certificate present, expiry date recorded separately. | Move-in |
EICR present | Electrical installation condition report is available. | EICR present in property file at check-in. | Move-in |
Fire label present | Upholstered furniture has a visible fire safety label. | Fire label present to underside of sofa cushion. | Move-in |
Fire label missing | Required fire safety label is not visible on upholstered item. | Fire label missing from armchair at check-in. | Move-in |
Cleanliness, Damage | |||
Mattress stained | Mattress has visible marks or discolouration. | Mattress stained to centre area, no protector present. | Both |
Wear and tear, Damage, Functionality | |||
Sagging | Item droops or has lost support or shape. | Mattress sagging to centre section. | Both |
Damage, Functionality | |||
Bed slat broken | A wooden or metal bed support slat is broken. | One bed slat broken on double bed frame. | Both |
Rail collapsed | Hanging rail has fallen or failed under load. | Wardrobe rail collapsed and brackets detached. | Move-out |
Cleanliness, Wear and tear | |||
Garden overgrown | Grass, plants or weeds have grown excessively. | Rear garden overgrown with weeds to patio edges. | Move-out |
Lawn uncut | Grass has not been recently cut. | Lawn uncut, approximately knee height in places. | Move-out |
Weeds present | Unwanted plants are visible in beds, paths or paving. | Weeds present between patio slabs and along fence line. | Both |
Cleanliness, Completeness | |||
Rubbish left | Unwanted items or waste remain at the property. | Rubbish left in rear shed and wheelie bins overflowing. | Move-out |
Completeness, Cleanliness | |||
Personal items left | Tenant belongings appear to remain at the property. | Personal items left in loft cupboard. | Move-out |
Cleanliness | |||
Bins full | Waste bins contain rubbish at inspection. | General waste bin full at check-out. | Move-out |
Completeness | |||
Meter reading recorded | Utility meter reading has been noted in the report. | Electricity meter reading recorded with photograph. | Both |
Manuals present | Instruction booklets or manuals are available. | Appliance manuals present in kitchen drawer. | Both |
Completeness, Functionality | |||
Remote control missing | Expected remote control is absent. | TV remote control missing at check-out. | Move-out |
Functionality, Completeness | |||
Battery flat | Battery has no charge and item may not operate. | Remote control battery flat when tested. | Both |
Decoration | |||
Newly decorated | Paintwork or wallpaper appears recently completed. | Bedroom newly decorated with no visible marks. | Move-in |
Decoration, Cleanliness, Damage | |||
Marked walls | Walls have visible marks, scuffs or stains. | Marked walls around light switches and hallway corners. | Both |
Decoration, Damage | |||
Picture hook holes | Small wall holes from picture hooks or fixings. | Picture hook holes above lounge fireplace. | Both |
Decoration | |||
Touch-up paint visible | Repainted patches are visible against surrounding paint. | Touch-up paint visible around previous wall fixings. | Both |
Poorly painted | Paint finish is uneven, patchy or messy. | Wall poorly painted with roller marks and uneven edges. | Both |
Decoration, Damage | |||
Unauthorised decoration | Decoration appears changed without recorded permission. | Unauthorised decoration noted: bedroom wall painted dark blue. | Move-out |
Completeness, Decoration | |||
Replaced item | Original inventory item appears substituted with another. | Original kettle replaced with different model at check-out. | Move-out |
Completeness | |||
Part of set missing | One item from a matching or listed set is absent. | Part of set missing: one of four mugs absent. | Move-out |
Quantity checked | Number of items has been counted and recorded. | Quantity checked: six dining chairs present. | Both |
Wear and tear, Damage, Cleanliness, Functionality, Decoration, Completeness | |||
No change | Condition appears the same as the previous report. | No change from check-in report existing scuff remains. | Move-out |
Wear and tear, Damage, Cleanliness, Decoration, Functionality | |||
Deteriorated | Condition has worsened since the previous report. | Paintwork deteriorated with additional chips to door edge. | Move-out |
Damage, Functionality | |||
Beyond economical repair | Repair cost may exceed practical value of repairing the item. | Blind beyond economical repair due to snapped mechanism. | Move-out |
Wear and tear, Damage | |||
Betterment | Landlord should not be put in a better position than before. | Replacement claim should allow for betterment and item age. | Move-out |
Apportionment | Cost is divided to reflect age, lifespan and responsibility. | Cleaning charge not apportioned carpet replacement apportioned for age. | Move-out |
Why Do Inventory Report Condition Terms Matter In The UK?
Clear, consistent condition terms help show whether an issue existed at move-in or arose during the tenancy. In deposit disputes, inventories and check-out reports are most persuasive when they record cleanliness, wear, damage, functionality, decoration and missing items in precise language, supported by dated photographs where possible.
How Should Fair Wear And Tear Be Described?
Use neutral terms such as minor scuffing, light wear or age-related discolouration where deterioration appears consistent with normal use. Avoid calling ordinary wear damage unless there is a specific defect such as a crack, burn, chip, hole or breakage.
What Should Be Recorded At Move-In And Move-Out?
- Move-in: record pre-existing marks, stains, chips, missing items and appliance condition so the tenant is not later blamed for them.
- Move-out: compare against the move-in report and describe any deterioration using the same area, item and severity terms.
- Both: cleanliness and functionality terms are useful at both stages because cleaning deductions and repair deductions often depend on the exact condition recorded.
How Do Deposit Protection Rules Affect Inventory Evidence?
For assured shorthold tenancies in England and Wales, tenancy deposits must be protected in an authorised scheme under Housing Act 2004 deposit protection provisions. Where there is a deposit dispute, the inventory report can be key evidence for deciding whether proposed deductions are justified.

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