AI Generated British Letter Before Action
PDF & Word - 2026 Updated

Johnathan R. Smith.

123 High Street.

London SW1A 1AA.

Telephone: +44 20 7946 0958.

Email: johnathan.smith@example.com.

John Smith.

123 High Street.

London SW1A 1AA United Kingdom.

15 October 2023.

Letter Before Action - Invoice No: INV-2023-0456

This letter serves as a formal demand for payment before the commencement of legal proceedings.

You failed to deliver 500 custom software modules under a written contract dated 15 May 2023, leading to a claim for the principal sum of \£5,000 together with interest pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 and consequential losses of \£1,250.50.

Our Reference: Invoice No: INV-2023-0456

A written contract was entered into between us on 15 May 2023 (enclosed).

The key terms of the contract required you to supply and deliver 500 custom software modules by 31 July 2023 in consideration of payment of \£5,000.

No delivery of the software modules has been made by the due date or at all, despite multiple reminders.

The breach committed by you is non-delivery of the software modules.

Communications with you about the breach include an email sent on 1 August 2023 requesting immediate delivery and an explanation for the delay, a follow-up phone call on 10 August 2023 where you promised delivery by 15 August but failed to do so, and a final email sent on 20 August 2023 demanding resolution or compensation.

The timeline of relevant events is as follows: on 15 May 2023 the contract was signed for delivery of the software modules by 31 July 2023, on 1 July 2023 an initial progress check was made via email and you confirmed being on track, on 31 July 2023 the delivery deadline was missed with no modules received, on 1 August 2023 an email was sent demanding delivery, on 10 August 2023 a phone call was made with promises of delivery by 15 August, on 15 August 2023 there was still no delivery and the project was stalled, and on 20 August 2023 a final demand email was sent with no response received. Copies of this correspondence are enclosed.

The nature of the claim is for damages for breach of contract arising from your failure to deliver the 500 custom software modules by the contractual deadline of 31 July 2023.

The primary legal basis for the claim is breach of contract.

The specific breach committed by you is non-delivery of the software modules by 31 July 2023 as required by the contract dated 15 May 2023.

Despite multiple follow-up communications no delivery was made and no refund or alternative arrangement was offered, leading to project delays and additional costs.

The breach occurred on 31 July 2023.

A breakdown of the amount claimed is as follows: (a) principal debt of \£5,000.00; (b) interest under the Late Payment of Commercial Debts (Interest) Act 1998; (c) consequential losses of \£1,250.50.

Other costs or damages are claimed in addition to the principal and interest.

Due to the breach of contract additional repair costs for damaged equipment and lost revenue from downtime were incurred.

The types of other damages claimed are consequential losses.

The amount of the other damages is \£1,250.50.

Supporting evidence for the other costs or damages consists of repair invoices from the service provider totaling \£850 and a financial statement showing lost revenue of \£400.50. Copies are enclosed.

The specific remedy sought from you is full reimbursement of the repair costs and compensation for the lost revenue, plus any applicable interest.

The total amount claimed, including principal, interest to the date of this letter, and other costs, is \£6,391.10 (plus continuing interest).

Calculation of Consequential Losses

Prior contact has been made with you regarding this dispute.

The methods of communication used in prior attempts to resolve this matter are email and telephone call.

The previous attempts made to resolve this matter amicably consist of an initial email outlining the issue and proposing a resolution, a follow-up phone call two weeks later to discuss further but with no satisfactory response received, and a final email reiterating the concerns.

The first attempt to contact you regarding this issue was made on 1 August 2023.

The most recent attempt to resolve this matter was made on 20 August 2023.

You have been contacted approximately 3 times in attempts to resolve this.

The responses from you to the attempts to resolve the matter were that you acknowledged the initial email but provided no substantive response, the phone call went unanswered, and the final email was met with a brief email denying liability without offering any resolution.

Alternative dispute resolution methods such as mediation have been considered but you have not engaged.

The outcome of any negotiations or settlement discussions so far is that settlement discussions failed.

This letter is sent in accordance with the Pre-Action Protocol for Debt Claims. It provides a summary of the facts, encloses the key documents relied upon, states the amount claimed (including a breakdown of interest and other damages), and explains how the amounts are calculated. The claimant has complied with all steps required by the Protocol before issuing proceedings.

We demand immediate payment of the sum of \£6,391.10 (comprising the principal debt of \£5,000, interest of \£140.60 calculated to the date of this letter, and consequential losses of \£1,250.50) plus continuing interest pursuant to the Late Payment of Commercial Debts (Interest) Act 1998. This demand is made with reference to Invoice No: INV-2023-0456.

Payment must be made by bank transfer to our account: Sort Code 12-34-56, Account Number 12345678.

You shall have 14 days from the date of receipt of this letter to comply with the demand.